According to the guiding document, the subjects of application are travel businesses, zones, spots, tourist accommodation establishments and tourist service businesses; tourists, guests staying and guests using services in tourism business establishments. Officials, tour guides, employees working at travel businesses, resorts, destinations, tourist accommodation establishments and tourist service businesses. People who come to contact and work; suppliers of materials, goods and services for tourist service businesses.
Illustration - Source: Women's Newspaper
All of these subjects must strictly follow the COVID-19 prevention and control measures of the competent authorities. Ensuring the safety of tourists, tourists using tourism services, officials, guides, employees of travel businesses, destinations, points, tourist accommodation establishments and tourism service businesses and people who come to contact and work; suppliers of materials, goods and services for tourist service businesses. In addition, it is necessary to avoid cross-infection and spread of pathogens to tourists, tourists using tourism services, officials, guides, employees, people who come to contact, work and the community. Providing and ensuring the quality of services for tourists and service users in tourism service business establishments.
In addition, must store medical information of tourists, staying guests, service users and visitors to contact, work, provide supplies, goods and services according to the instructions of the medical agency. competent authority. Set up a database to store the above guests, assisting competent authorities in tracing suspected COVID-19 patients when needed.
Specifically, for tourism service businesses, it is required that officials, guides and employees be guided and disseminated regulations on how to prevent and control the COVID-19 epidemic. Posting information boards instructing safety and prevention of COVID-19 at the reception, public areas, service areas and in guest bedrooms for tourist accommodation establishments. Arrange the reception area, doors and aisles to ensure the correct distance according to the guidance of the Ministry of Health. Organize body temperature measurement for all guests who come to use the service and those who come to contact, work, suppliers of materials, goods and services; Provide masks to guests when needed.
Provide hand wash basins with clean water, soap, dry hand wipes or provide alcohol-based hand hygiene products at receptions, service areas, elevators, departmental areas, and other areas. change the staff's clothes according to the instructions of the Ministry of Health. Perform daily cleaning and disinfection of public areas and services; Particularly for elevators and reception areas, cleaning and disinfection must be done at least 3 times a day; cleaning, disinfecting bedrooms when guests check out for tourist accommodation establishments.
Only organize tourism services when ensuring compliance with regulations on distance and number of people. For food service at tourist accommodation establishments, if the prescribed distance cannot be ensured, meals will be served in the guest bedroom, not arranged for guests to sleep in a large group in one room. Arrange enough equipment, personal belongings for each guest and disposable gloves for guests to use when needed. Adequate trash cans with lids are available in public areas, in restaurants and in service areas.
Make a medical record book of each officer, guide and employee. Measure the body temperature of all employees upon arrival at the workplace. Employees who have symptoms of flu, cough, or fever or come from an epidemic or high-risk place or area as announced by a competent state agency shall take a break from work and monitor their health at home. Officers, guides and employees must wear masks; Keep your distance when in contact, wash your hands properly often. For tourist accommodation establishments, housekeeping staff must wear gloves when working, cleaning rooms and serving guests.
Appointing leaders in charge of and monitoring the prevention and control of the COVID-19 epidemic. Officials, guides and employees do not give false and unverified information about the COVID-19 epidemic situation at the tourist service business. Establish and publish a hotline, exchange information, support customers. Immediately notify local health authorities if anyone is found to have symptoms of suspected COVID-19 infection.
For tourists, visitors using tourism services and visitors to contact and work with tourism business establishments, guests must have their body temperature measured when coming to trade, work and use tourism services. ; implement disease prevention measures under the guidance of health authorities; comply with the arrangement of tourist service businesses to ensure safe distance.
Guests must wear a mask except when staying in the bedroom, when eating or drinking at the dining table in restaurants and bars. Do not share personal items such as cups, water bottles, towels... regularly wash your hands properly. Cover your nose and mouth when coughing and sneezing, especially while eating, don't wear a mask. To put tissue, paper covering nose and mouth in the right place. Maintain a cooperative attitude towards authorities and employees of tourism service businesses. Notify the authorities if there are symptoms of COVID-19 disease after leaving the tourist service business. Comply with other regulations of tourist business establishments.
The Director General requested the local tourism management departments to guide tourism service businesses in their localities to implement the above measures to prevent and control the COVID-19 epidemic; organize inspection and examination according to regulations.
According to the Portal of BVHTTDL
