The Prime Minister requested the implementation of drastic solutions for tourism digital transformation at all stages

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At a meeting with the Ministry of Culture, Sports and Tourism on June 2, 2021, Prime Minister Pham Minh Chinh requested to thoroughly apply information technology in all fields of the industry. In particular, implementing drastic solutions for tourism digital transformation at all stages in a synchronous, comprehensive and effective manner.

Prime Minister Pham Minh Chinh speaks at the meeting (Photo: VGP)

This is the guiding opinion in Document No. 155/TB-VPCP dated June 8, 2021 announcing the conclusion of Prime Minister Pham Minh Chinh at the meeting with the Ministry of Culture, Sports and Tourism on the performance of assigned tasks. past, outstanding and urgent problems need to be solved in the near future.

To drastically transform tourism numbers, “5K+vaccines” and apply technology to maintain tourism activities

Accordingly, for the tourism industry, the Prime Minister assessed that in recent years, Vietnam's tourism has achieved rapid growth, which is a bright spot on the world tourism map. However, there are still some limitations, which have not yet brought into play the potential, strengths and resources of tourism.

The Prime Minister emphasized that the development of culture, sports and tourism in the present time is facing the requirements set out to actively serve the building of a socialist democracy, the building of a socialist rule of law state. develop a socialist-oriented market economy, actively integrate into the international community, and at the same time face challenges such as population aging, resource depletion, epidemics, climate change and other problems. non-communication security issues.

The key task in the coming time, Prime Minister Pham Minh Chinh asked the whole sector to closely follow the actual situation, based on the functions and tasks assigned to expeditiously develop the Action Program of the Sector to implement the Decree No. Resolution of the XIII Party Congress.

It is necessary to be more proactive in seizing opportunities, applying science and technology, and taking advantage of digital transformation to develop a strong and effective industry without being left behind. Thoroughly apply information technology in all areas of the Industry. In particular, implementing drastic solutions for tourism digital transformation at all stages in a synchronous, comprehensive and effective manner.

At the same time, the Prime Minister also asked to be proactive and creative in implementing solutions to maintain production and business, without disrupting production and business chains of enterprises and tourism service establishments. maintaining a stable socio-economic situation. Ensure compliance with epidemic prevention and control solutions on the principle of "5K + vaccines" and actively apply technology widely and closely to maintain and stabilize tourism activities, ensuring adaptation to epidemic conditions disease and soon recover production and business in the post-Covid-19 context.

Focusing on developing fields such as smart tourism, cultural tourism, adventure tourism, culinary tourism... Innovating content, diversifying methods of tourism promotion, and building tourism brand national calendar.

The tourism industry strives to overcome difficulties, promote the application of digital technology to adapt to the epidemic situation

From the beginning of 2020 until now, the outbreak of the Covid-19 epidemic has seriously affected the tourism industry. From the end of March 2020, the tourism industry has temporarily stopped welcoming international visitors under the direction of the Government. In the country, four outbreaks of epidemics have piled up great difficulties for the entire tourism industry. Tourism is one of the economic sectors that suffer the most. There were businesses that had to withdraw from the market, and workers had to change jobs. Never before has the tourism industry faced such great difficulties.

Website Digital platform in the field of tourism

The report of the Ministry of Culture, Sports and Tourism also pointed out that one of the 5 challenges for the culture, sports and tourism industry is "Developing the tourism industry to really become a spearhead economic sector in the context of the complicated and unpredictable Covid-19 pandemic." ".

In that difficult and challenging context, the tourism industry has actively sought opportunities by increasing technology application and promoting digital transformation. As the national tourism management agency, VNAT has focused on creating a foundation for digital transformation in the industry through: (i) Building a digital database system for the tourism industry; (ii) Development of applications for interconnection of management information systems from central to grassroots levels; (iii) Developing advanced technology applications to serve tourists.

In particular, the National Administration of Tourism is implementing the Digital Transformation Project in the tourism industry with intelligent operating software, integrating databases, public services...; Implement the program  Vietnamese card - One national card…

In the context of the Covid-19 epidemic, the Vietnam National Administration of Tourism has built a Covid-19 safety registration and declaration system for travel service businesses via website .VN. This is an important tool to connect Covid-19 safety information from the facility to the central government, contributing to disease control and ensuring the safety of tourists.

In particular, the Vietnam National Administration of Tourism has developed the application "Safe Vietnam tourism" and put it into operation so that tourists can look up information about Covid-19 safe destinations and service facilities. At the same time, a very important feature is that the application allows tourists to evaluate the performance of the facility's safety criteria and send feedback on the quality of service to the state management agency. Most recently, the application has received feedback on the case of driving "parachute taxi" with administrative violations, forcing foreign tourists to price. The Vietnam National Administration of Tourism has coordinated with the Hanoi Department of Transport to handle driving violations and ensure the interests of tourists.

Currently, the Vietnam National Administration of Tourism is also integrating a safe tourist digital map into the Safe Vietnam Tourism application to provide more tools for tourists to update and look up information about destinations. , safety service facilities as well as medical facilities.

In order to prepare for the plan to reopen international tourism when conditions permit, the Vietnam National Administration of Tourism has built a system of "Vaccine number certification" to welcome international visitors to Vietnam and domestic tourists during the period of time. to (

Besides, a yellow page of Vietnam Tourism  is also gradually forming, which is a convergence of reputable service providers, with strong application of information technology in operations. business, customer service.

To implement digital transformation activities, the Vietnam National Administration of Tourism has recently strengthened close cooperation with relevant agencies such as the General Department of Market Management, the Department of E-commerce and Digital Economy (Ministry of Industry and Trade). Thuong), Department of Medical Examination and Treatment Management, Department of Preventive Medicine, Department of Information Technology (Ministry of Health) and technology partners. Cooperation and association will continue to be expanded in the coming time to promote digital transformation at all stages as the Prime Minister's guiding spirit has set out.

With a series of technological solutions being deployed synchronously, the tourism industry is strongly transforming in thinking and operating methods, effectively exploiting values ​​from the digital environment, and adapting to new situations. , contributing to realizing the dual goal of "effectively preventing the epidemic and recovering economic activities".

Scan the QR code below to download the safe Vietnam Travel app:

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